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  • Update from Providence Health - St. Jude Medical Center

    As COVID-19 (coronavirus) continues to spread within the U.S., we want you to know we are taking every precaution to keep our patients, our caregivers and our community safe. 
     
    We are working closely with the Centers for Disease Control and Prevention, as well as state and local health authorities, to ensure we continue delivering safe, quality care while limiting further spread of the virus. 
     
    Because many people are concerned about potential exposure to COVID-19, we want to let you know how to access our services if you think you have been exposed and are experiencing fever and respiratory symptoms.

    • Please call ahead before coming in person to one of our physician clinics, urgent care centers or emergency departments. You can find phone numbers for our providers and locations at www.providence.org.
    • See a provider virtually using Express Care Virtual*. With this service, you can visit with one of our providers via online video from the comfort of your home, seven days a week.
    • Use our new online coronavirus assessment tool. We developed this “chat” tool to help you assess your risk and to connect you with a provider virtually if you are at a higher risk for the virus.

    By calling ahead or connecting with us online, we can talk with you about seeking care, including options for testing, while minimizing the risk of exposing yourself or others through an in-person visit. 
     
    As a reminder, the most important steps you can take to stay healthy and protect yourself and those around you are to wash or sanitize your hands often for at least 20 seconds each time; avoid touching your eyes, nose and mouth; and coughing into a tissue or the crook of your elbow. You can protect yourself from COVID-19 infection the same way you protect against the common cold or seasonal flu.
     
    With the situation changing rapidly, we encourage you to stay informed. You can find accurate, up-to-date information on our coronavirus website or by visiting our state’s public health department website using one of the links below. 
     
    Thank you for trusting us to be your partner in health. We take this responsibility with the utmost seriousness. In these unprecedented times, please know we are here for you and remain deeply committed to ensuring safe, high quality care for you and your family.
     
     
    For more helpful tips visit Our Coronavirus site.
     
    Stay Informed  California Department of Public Health
     
     
    *Contact your health plan to see if virtual appointments are a covered benefit or pay cash by accessing Express Care Virtual.