Small Business Workshop: Managing Relationships

Date and Time

Thursday Jun 6, 2019
1:00 PM - 5:00 PM PDT

Thursday, June 6, 2019
1:00 p.m. - 5:00 p.m.

Location

Delta Hotels by Marriott - Anaheim Garden Grove
12021 Harbor Blvd
Garden Grove, CA 92840

12021 Harbor Blvd. Garden Grove CA 92840

Fees/Admission

Free event. Registration required.

Website

Click Here To Register

Contact Information

(949) 222-2291
Send Email

Description

This course will discuss how to build and manage client and business relationships - understanding your client, their needs and requirements. In today's "relationship economy" both B2B and B2C businesses are expected to go beyond simply doing business on a transactional basis. If they do not buy into you, they will not buy from you. Honing skills for assessing needs, finding common interests, and looking beyond data requests will be explored in this course.

Objectives:

Managing business relationships in all phases from first meeting to final payment
Importance of building relationships first
Building Rapport
Understanding relationships in the contracting process (pre and post award)
How to avoid the biggest mistake business owners make in relationship building

Learn more about certification from the following speakers:

Marlene Nantell - Director of Business Development and Community Outreach, Southern California Minority Supplier Development Council
Jaymee Lomax - Vice President, Women Business Enterprise Council - West
Linda Stone, Founder and CEO of APR Consulting, Co-Founder of ABAOC, NMSDC Certified, WBENC Certified, CPUC Certified